Privacy Policy

ZGVenus World ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our services, including freight forwarding, travel bookings, logistics, and other related services. By using our website, mobile applications, or services, you consent to the terms outlined in this Privacy Policy.

Information We Collect

We collect the following types of information when you visit or interact with our Website:

a. Personal Information
  • Name, contact details (email, phone number, address)
  • Passport and visa details (for travel bookings)
  • Payment information (credit/debit card details, billing address)
  • Identification details for customs clearance
    • b. Business Information
  • Company name, business address, and registration details
  • Shipment details (cargo type, destination, invoice, customs documents)
    • C. Technical & Usage Data
  • IP address, device information, and browsing history
  • Cookies and tracking technologies to improve user experience
    • d. How We Use Your Information

    We use the collected data for:

  • Processing travel and freight bookings
  • Customs clearance and regulatory compliance
  • Secure payment transactions
  • Customer support and service updates
  • Personalizing offers, promotions, and marketing
  • Legal compliance and fraud prevention
    • How We Share Your Information

    We do not sell or rent your personal data. However, we may share your information with:

  • Logistics & Travel Partners (e.g., airlines, shipping companies, hotels) to fulfill your bookings
  • Customs & Government Authorities for compliance with regulations
  • Payment Processors to securely handle transactions
  • Marketing & Analytics Providers to improve our services
  • Legal Authorities in case of fraud, security concerns, or legal obligations
    • Data Security

    We implement strict security measures to protect your data, including:

  • Encrypted transactions for payments
  • Secure storage of personal and business data
  • Restricted access to authorized personnel only
  • Regular system audits to prevent breaches

    • Your Rights

    You have right to:

  • Access, update, or delete your personal information
  • Opt-out of marketing communications
  • Request a copy of your stored data
  • Withdraw consent for data processing (where applicable)

    • To exercise these rights, contact us at [ info@zgvenusworld.com].

    Cookies and Tracking Technologies

    We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze Website traffic and customize content. You can control or disable cookies through your browser settings. Please note that disabling cookies may impact your Website experience.

    Data Retention

    We retain your data only as long as necessary for business operations, legal compliance, and service improvements.

    Changes to This Privacy Policy

    We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated "Last Revised" date.

    Contact Us

    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: info@zgvenusworld.com
  • Phone: +91 98735 00047ยท
  • Address: Delhi, India.
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